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Managed services 'key to ME telecom operators'

Cairo, November 15, 2010

Outsourcing of non-core functions such as network maintenance can help regional telecom operators to achieve cost breakthrough and improve their profit margins, according to an expert.

Managed services such as network maintenance outsourcing will be key for telecom operators as the sector continues to experience growth across the region, said Sameh Atalla CEO of Mobiserve.

Mobiserve is a leading solutions provider for technical and telecommunications infrastructure services and engineering in the region.

As telecom operators seek to expand into new markets within the region and roll out new services, operators should look to outsource non-core business operations to outside organizations, he added.

'As we’re seeing increasing competition in several markets across the region as well the roll out of new services such as 4G, operators are increasingly seeking ways to improve operational efficiency and ultimately financial performance,' observed Atalla.

'By outsourcing non core services to specialized companies, operators benefit from skilled expertise and professionals without incurring additional costs,' he explained.

By outsourcing non core functions such as network maintenance, telecom operators realize cost savings and operational efficiencies, enabling them to focus on core business operations.

Managed services can also benefit operators by allowing them to deploy new technologies such as 4G, and Long Term Evolution networks more rapidly as well as increasing customer satisfaction by providing end users with better integrated services.

Already, with the rapid regional evolution in the telecom sector, several operators are starting to employ maintenance outsourcing services in order to maintain their competitive advantage.

“Mobiserve’s main priority is to provide the highest quality from our full suite of managed services in order for telecom operators to optimize efficiencies and savings.  As a result, Mobiserve’s managed services and business outsourcing has enabled telecom operators to achieve cost breakthroughs throughout their entire value chain,” added Atalla.-TradeArabia News Service




Tags: Mobiserve | Managed services | non-core functions |

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