Motorola Mobility has launched its Edge Service Assurance Software Suite, providing cable and telecom operators with a family of customer care applications for the evolving home network.

By deploying Edge, operators can more efficiently activate, provision, maintain and support all broadband services in a multi-screen digital home, while simultaneously reducing their overall operational costs and accelerating the introduction of new high-revenue service offerings--all while providing a differentiated customer care experience, a statement said.

The cornerstone of the new software family will be Motorola's Edge Manager remote management software platform (formerly Motorola NBBS).

Motorola's Edge Manager--a field-proven application for broadband service providers, with more than 20 million devices worldwide currently under management--is a multi-protocol management solution that supports Broadband Forum's TR-069, SNMP, OMA-DM,WIB, Telnet and HTTP DL Server protocols.

Edge Manager's standards-based versatility gives operators expanded visibility into a range of consumer equipment (including Motorola and third-party modems, gateways, set-tops and mobile devices) and enables them to manage those devices' usage and performance parameters from a single control point.

With superior integration capabilities into the operator's existing OSS and billing systems, Edge Manager can efficiently scale to support tens of millions of devices in a single instance or deployment, it said. – TradeArabia News Service