Qtel, the leading telecom service provider in Qatar, has launched a new ‘next day installation’ service for home broadband services.

With the new service, customers who subscribe from any Qtel shops, call centres or premium dealers before 12 noon will be able to have their new home broadband service installed the next day (excluding weekends).

Customers who subscribe in the afternoon will be able to get installation within 48 hours, while customers who book on Thursday before 12 noon will get the service on Sunday. If customers subscribe on Thursday afternoon, Friday or Saturday, they will receive a visit from the installation team on Monday of the next week.

Qtel is also promising to waive the first month’s rental fee for any customer who doesn’t receive installation during the promised period.

The service is initially being provided to customers in the central part of the West Bay area as a pilot programme, with plans to expand the facility across Qatar.

The Next Day installation for home broadband is currently only available for existing landline customers who want to upgrade to home broadband, with a schedule in place to extend the service for landline and Mozaic TV+ service.

New customers who sign up for a one-year contract are rewarded with higher levels of credit depending on the package they choose, worth up to QR1200 ($330), as well as a free Wi-Fi router.

The credit bonus promotion ends on August 31, Qtel said in a statement.

As well as the new Next Day installation service, Qtel is also providing an installation night shift from 9 pm to 12 am during Ramadan. – TradeArabia News Service