Kalaam Telecom, one of Bahrain’s leading alternative operators, said it has migrated to a full Next Generation Network (NGN) solution using the Digitalk SIP application server.

Digitalk, a leading independent communications platform and applications vendor, has extensive experience in migrations from legacy TDM to NGN infrastructures and enables service providers to roll out enhanced services rapidly and profitably.

Its service-ready applications include prepaid calling card, broadband telephony, IP virtual office, service numbers and prepaid mobile.

Kalaam said the growing acceptance and trust of VoIP technology in the region has helped the company optimise service offerings.

"We are now able to more effectively grow and serve the subscriber base with a reduced operational cost model while being able to offer new revenue generating services on top of existing service offerings," said a senior official.

The NGN Digitalk Multiservice Platform offers enhanced redundancy, security and load-sharing capabilities due to the integral session border controller, enabling Kalaam to have confidence in uptime and solution availability to further enhance customer service quality and strengthen loyalty, said Suleiman Maani, CEO of Kalaam.

“We were looking to take better advantage of the cost savings available by investing in NGN infrastructure and we had very tight deadlines in order to maintain service levels. Digitalk’s project team were very flexible in reducing the standard project and installation times with a very successful switch-over,” he noted.

Mark Ashdown, EVP of Digitalk said, "As we see further adoption of SIP within network operators, the transition to NGN technology continues to gather momentum."

"Our relationship with Kalaam Telecom is a fine example of where strong vision is matched with a robust and scalable solution to ensure a cost effective service is delivered for all for the long term," he added-TradeArabia News Service