Etisalat is extending the communication benefits enjoyed by its prepaid 'Wasel' and 'Ahlan' mobile customers.

The benefits include enabling its customers to continue making calls and sending SMS and MMS messages even after they have run out of calling credit.

Customers can continue to use their mobile phones as normal, up to a value of Dh3 ($0.81), which will enable them to contact their nearest friend or family member to request calling credit.

This facility will ensure customers never get stuck in a situation where they are away from recharge facilities, and run out of calling credit. Dh3 represents a significant amount of talktime up to 12.5 minutes on a local call at off-peak hours. The advanced credit will be recovered when the customer next recharges their credit.

'Our prepaid mobile customers never need to fear that they cannot reach anyone when they run out of credit in a remote place with no access to credit recharge. With AED 3 worth of communication time, it is now as simple as calling someone and requesting a credit transfer of the required amount. Etisalat believes in extending people's reach, and we believe that this facility brings this commitment to life,' said vice-president, marketing - Consumer & SMB, Etisalat, Khalifa Al Shamsi.

When recharging Etisalat prepaid mobile phones, customers can choose from a range of options. These are the Online and Mobile Payment solutions, bank outlets and online facilities, Emirates Post outlets, Etisalat Cash Payment Machines, and the popular Credit Transfer Service, which enables Etisalat prepaid mobile customers to receive calling credit from both prepaid and postpaid customers.

As a special gesture to all its prepaid customers during the holy month of Ramadan, all credit recharges of over Dh100 will receive 10 per cent credit extra for free, while all amounts below Dh100 will receive extra credit of five per cent.- TradeArabia News Service