Dubai Airport Freezone Authority (Dafza) has signed multilateral Memorandums of Understanding (MoUs) with several major government entities aiming to enhance customer experiences towards making Dubai the most business-friendly city.

MoUs were signed with the Dubai Police, the Dubai Health Authority, the Dubai Chamber of Commerce and Industry, the Dubai Economic Department, Dubai Customs, the General Directorate of Residency and Foreigners Affairs in Dubai, and Dubai Civil Aviation. The move is also in strategic collaboration with Dubai Smart Office.

This is in line with the inauguration of the ‘Development of Governmental Services’ Innovation Ecosystem’ initiative which aims to create innovative solutions and enhance customer experiences in support of national efforts towards making Dubai the most business-friendly city and a preferred investment destination in the world in line with Dubai Plan 2021.

The official inauguration ceremony of the ‘Development of Governmental Services’ Innovation Ecosystem’ saw the launching of Dafza’s ‘The Big Conversation,’ a first-of-its-kind event aimed at overcoming obstacles and fostering process, service and product innovation across the government and freezone ecosystems to further enhance the experiences of foreign investors operating within the free zones in cooperation with government entities.

The event is in line with Dafza’s efforts to promote government integration in providing innovative services and products that help increase the flow of Foreign Direct Investments (FDI) to Dubai and enhance the gross domestic product (GDP). The new initiative is of great importance as it provides a strong impetus for national efforts to make the UAE one of the most innovative countries in the world by 2021.

Sheikh Ahmed bin Saeed Al Maktoum, chairman of Dafza pointed out that the significance of the ‘Big Conversation’ lies in its role in laying strong foundations for making innovation the main driver behind Dubai and the UAE’s global economic leadership.

“The new Memorandums of Understanding will establish a clear framework for promoting government integration which is a main pillar for putting the UAE at the forefront of innovation in sustainable investments,” Sheikh Ahmed said.

“We are confident that this multilateral cooperation will play a pivotal role in supporting national economic diversification policies in line with the UAE's post-oil strategy which paves the way to a safer future based on sustainability.

“The new strategic partnerships will enhance the experiences of foreign investors in Dubai, which is moving steadily to position itself as a preferred investment destination and a pivotal hub in the global economy thanks to the successive achievements of the free zones in the emirate, especially Dafza which has been instrumental in attracting foreign direct investments and businesses that choose Dubai as the regional centre for its operations between East and West,” he added. – TradeArabia News Service