Bahrain Post has announced the launch a new service to track letters and parcels online as part of the range of services Bahrain Post will offer through the Bahraini eGovernment Authority (eGA) national portal.

The service, named “Tracking of Postal Packages”, is in line with Bahrain Post’s commitment to offering the best eServices to the citizens and residents of Bahrain through eGA portal (www.bahrain.bh).

It allows individuals, business, and government entities to easily track their letters and parcels online and around the clock by simply entering the package’s 13 digit code followed by its type, and then following the instructions.

This comes as part of the Kingdom’s strategies outlined in the 'Bahrain Vision 2030' initiative, said a top official.

Sheikh Bader bin Khalifa Al Khalifa, assistant undersecretary of Bahrain Post, stressed the importance of the new service as it represents a paradigm shift in the way postal services are offered.

"This allows users to find out their package information instantly, including location and delivery date, as opposed to the old system which required calling a hotline and waiting to speak to a customer service representative," he explained.

Sheikh Bader, expressing his gratitude to everyone who played a role in this achievement, said that Bahrain Post remained fully focused in its efforts towards enhancing the services in line with the Kingdom’s progress and growth.

eGA’s director of marketing and awareness, Isa Abdulrahman, lauded Bahrain Post on the achievement.

"We are pleased that Bahrain Post and its services are now a part of the wide range of eGovernment eServices offered on the eGA’s National Portal, and is yet another step towards achieving a fully integrated national network of electronic government services of high quality and added value," he added.

He also complimented all government ministries and agencies on their efforts to make the eGovernance program a success by raising the standards of services offered through cutting edge modern technology, which in the end elevates the Kingdom’s status as a pioneer in this area and benefits everyone.-TradeArabia News Service