EMPA has announced that it has recently enhanced and expanded its logistics operations to include door-to-door delivery straight from its newly built facility in Jebel Ali South Zone to practically anywhere in the UAE.

EMPA is one of the largest IT distribution companies operating in the Mena region.

The move is part of a strategy to consolidate EMPA's delivery service to improve customer satisfaction and further enhance the company's sales performance, said a company official.

To ensure an optimum distribution network for the new service, EMPA has finalised agreements with its reputed logistics partner Aramex in the UAE; and is also in the process of finalising talks with logistics partners in Bahrain to implement the same in-country distribution model, said Rahb Hamidaddin, president, EMPA Middle East.

"We are gradually building and improving our logistics operations with the ultimate aim of delivering unrivalled quality service across the region. The new door service facility is another significant development in our continuing quest to provide clients with the best logistical solutions, which are tailor-made as per specific demands of customers in the UAE," Hamidaddin noted.

"The success of this new venture will provide the momentum to adopt the same delivery model across other key markets in the region. As such, our clients can be rest assured that EMPA will remain the most practical choice in terms of efficiency, flexibility and cost-effectiveness," he added.

Since the launch of the door delivery service recently, EMPA has revealed an enthusiastic response from customers, who have benefited greatly from the 24-hour service facility.

EMPA's distribution and delivery service is also distinguished by its high degree of flexibility as it is able to accommodate even smaller quantities for distribution.

The service comes at very nominal rates for delivery. The expanded distribution and delivery network is likewise part of a much greater initiative to improve the company's overall performance. EMPA has already streamlined its internal procedures and workflow mechanisms to reduce process times and facilitate faster documentation.-TradeArabia News Service