Alfardan Properties, a leading real estate developer, has announced that the ISO 9001:2008 certification on its quality management system (QMS) has recently been renewed.

The renewal follows a successful audit conducted by Lloyd’s Register Quality Assurance (LRQA), a world leading independent provider of business assurance services.

All the departments of Alfardan Properties and their operations co-operated in a rigorous audit process which was conducted from November 9 to 12. LRQA was satisfied with the effectiveness of Alfardan Properties’ quality management system and recommended the renewal of the certification, a statement said.

Mohamed Sleiman, general manager, Alfardan Properties, said: “Alfardan Properties was initially certified to ISO 9001:2008 standard three years ago and has since continued to establish effective management policies and practices in all its business processes.”

“These procedures ensure that our products and services not only uphold our brand, but also consistently meet the needs and expectations of our clients. In our continual pursuit of business excellence and sustainability, we constantly benchmark our business and operations against international best practices.

“The renewal of the certification is yet another accomplishment for Alfardan Properties and is a testimony to our leadership and commitment as we embrace the benefits of our quality management system within the various divisions of our organisation,” he added.

“Alfardan Properties has given importance to leadership, continual improvement of our process and people, and feedback from our clients, suppliers, and stakeholders in its quality management system,” Sleiman continued.

“We have successfully rolled out numerous product innovations and service improvement initiatives in the last couple of years in addition to commissioning customer satisfaction surveys to set a benchmark for our properties and customer experience. Going forward, we look to further strengthen our engagement with all stakeholders to drive a sustainable quality excellence culture in Alfardan Properties,” he concluded. – TradeArabia News Service