The Arab Bank for Investment and Foreign Trade (Al Masraf), one of the UAE's premier banking institutions, said its human resources (HR) department has won ISO 9001:2015 certification from ABS Quality Evaluations-US.

The recognition affirms the department’s exceptional ability to consistently develop and manage Human Capital to achieve the bank’s Vision, Mission and Objectives, said a statement from the UAE lender.

The certification is the latest edition of the International Organization for Standardization (ISO)’s flagship Quality Management Systems (QMS) standard based on risk and opportunity.

It considers the leadership’s active involvement in successfully implementing QMS and is one of ISO’s most sought-after certifications worldwide.

On the feat, CEO Faisal Galadari said: "This latest achievement is in line with Al Masraf’s strategic excellence program 2016 – 2020 which places quality at the forefront of everything we set ourselves to achieve."

"We have laid the foundation by achieving ISO 9001:2015 certification in our journey towards excellence," he added.

Suaad Mohamed Al Shimmari, the head of HR operations and nationalization, said: "The ISO certification affirms the sharp focus and efficiency of our team in maintaining quality levels of human resource management."

"Our people are the foundation of our success; we thank the HR group for ensuring that staff are highly motivated, guided and incentivized to meet the needs of our employees and our customers," he added.

RS Mani, the regional general manager, ABS Quality Evaluations, who presented the ISO certification to Galadari, said: "We are confident that Al Masraf will continue to improve as it responds effectively to challenges and leverages opportunities to satisfy customers."-TradeArabia News Service