Silah Gulf, novomind collaborate on customer experience solutionsBahrain-based Silah Gulf, a customer experience solutions provider, and novomind have join forces to revolutionise customer experience (CX) in the Middle-East by delivering next generation digital customer services and ChatBot solutions. More… |
Abu Dhabi airport upgrades services to enhance experienceAbu Dhabi International Airport (AUH) has launched a number of initiatives this summer to ensure that passengers passing through its facility enjoy a seamless travel experience. “Abu Dhabi Airports prioritises passenger safe More… |
Honeywell opens customer experience centre in KuwaitHoneywell has opened a state-of-the-art customer experience centre (CEC) at its office in Mina Abdullah in southern Kuwait, which aims at giving local customers, trainees and students a deeper understanding of Honeywell products and solutions. More… |
Honeywell opens customer experience centre in KuwaitHoneywell has opened a state-of-the-art customer experience centre (CEC) at its office in Mina Abdullah in southern Kuwait, which aims at giving local customers, trainees and students a deeper understanding of Honeywell products and solutions. More… |
Marriott elevates Chinese travel experience with new featuresMarriott is elevating both its online and offline travel experience for Chinese consumers with the launch of a redesigned storefront on Fliggy, Alibaba’s travel service platform, and the rollout of Post Post Pay (PPP) functionality across More… |
Siemens to enhance passenger experience at Dubai AirportsSiemens Postal, Parcel & Airport Logistics (SPPAL) and Dubai Airports have signed a Memorandum of Understanding (MoU) to explore potential areas of collaboration that will enhance passenger experience and throughput, cost optimisation and en More… |
Who's going to fly the planes?Pilot shortage is a boogeyman that haunts aviation industry. It is real, it is increasing and it is becoming difficult to ignore. But among the many solutions currently on the table, what is lacking attention is, perhaps, the simp More… |
Ooredoo Group drives new levels of digital experiencesOoredoo Group, at Mobile World Congress, has announced that it is driving new levels of digital experiences, scaling up real-time and one-stop shop solutions from the Maldives and Oman to millions of customers across its operating companies. More… |
New Aston Martin experience at Waldorf Astoria Beverly HillsAston Martin and Waldorf Astoria Beverly Hills announced that guests who book the new “Live Aston Martin” suite package before March 31 will receive exclusive access to drive an Aston Martin through the streets of Beverly Hills. More… |
Dubai to launch world’s first ‘MasterChef’ restaurantDubai-based property developer and fast-growing F&B specialist The First Group has signed a landmark deal with global content powerhouse Endemol Shine Group to bring the world’s first MasterChef the TV Experience restaurant to Dubai. More… |