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Dubai RTA Call Centre gets 1 million calls in H1Dubai’s Roads and Transport Authority (RTA) said that its Call Center had received 1,184,100 calls during the first half of 2017 at a response rate of 11 seconds per call, which compares well with the planned response period of 20 seconds More… |
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Avaya to display advanced center solutionsAvaya, a global leader in business communications, will showcase its newest and most advanced solutions for contact centers, unified communications, and networking at the upcoming Gitex Technology Week in Dubai. Gitex 2011 will run from Oc More… |
