Thursday 27 July 2017
 
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customer service

UAE banks group launches customer service drive

The UAE Banks Federation (UBF) has announced that it has secured the support of the Central Bank for its initiative that aims to develop a unified framework to handle customer complaints, a report said. The UBF is a professional b

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Boeing Global Services begins operations

Boeing has launched its third major business with Boeing Global Services beginning operations alongside Commercial Airplanes and Defence, Space & Security. This new dedicated services business focuses on the needs of governmen

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Boeing Global Services begins operations

Boeing has launched its third major business with Boeing Global Services beginning operations alongside Commercial Airplanes and Defence, Space & Security. This new dedicated services business focuses on the needs of governmen

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Ooredoo Oman wins top customer service award

Ooredoo Oman has been named the winner of the prestigious International Finance Magazine (IFM) Award for Most Customer Friendly Telecom Provider 2017. Presented at an exciting ceremony in Dubai, UAE the IFM Award celebrates Ooredo

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UAE banks need to improve customer service: survey

Customer service is the primary banking feature clients of UAE banks would like to see improved, according to a new survey. The survey by Souqalmal.com, a leading personal finance and insurance comparison website in the UAE, cover

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Gulf Craft wins top ‘customer service’ award

UAE-based Gulf Craft, a manufacturer of luxury yachts and fibreglass boats, was recently recognised for its exceptional customer service and business leading efforts at the prestigious MENAA Awards, which was held in Dubai, UAE. T

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Majid Al Futtaim steps up customer service

Majid Al Futtaim, the leading shopping mall, retail and leisure pioneer across Mena, is holding tailor-made training sessions to its staff to better assist customers and also improve internal working relationships. The company is

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Majid Al Futtaim steps up customer service

Majid Al Futtaim, the leading shopping mall, retail and leisure pioneer across Mena, is holding tailor-made training sessions to its staff to better assist customers and also improve internal working relationships. The company is

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Dewa gets ISO recognition for customer service

Dubai Electricity and Water Authority (Dewa) has received the ISO certification for customer service charter from the International Organisation for Standardisation (ISO). The ISO 10001:2007 certificate, which was received by Saee

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Majid Al Futtaim honoured for customer service

Dubai-based shopping mall operator Majid Al Futtaim has been recognised by Ethos Integrated Systems for its work in measuring and improving customer service experiences.   The company won the Olympia Service Awar

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