Waldorf Astoria Kuwait has appointed a new General Manager, who, it said, will be instrumental in maintaining the hotel’s standing as a world-class luxury destination, which delivers the ‘anticipatory service’ the brand is known for.

Saleh Bataineh brings a wealth of knowledge and a proven track record of success to his new role. His strategic mindset and hands-on leadership will contribute in delivering operational excellence and elevating guest experience, the hotel said.

Bataineh’s career has spanned multiple global markets, including Jordan, Canada, the UAE, Egypt, Qatar, and China. His leadership style is grounded in a passion for service and a commitment to fostering a culture of integrity, care, and high standards, the hotel said.

Bataineh said, "I am honoured to join Waldorf Astoria Kuwait and lead this exceptional team. My focus will be on continuing the tradition of excellence that Waldorf Astoria Kuwait is known for, delivering unparalleled guest experiences, and fostering a warm, inviting environment for both guests and our team."

Previously, Bataineh was General Manager of Sharq Village & Spa in Doha, where his tenure was marked by significant revenue growth, enhanced guest satisfaction, and numerous accolades, including the prestigious 2024 Haute Grandeur Global Excellence Award for Best Newly Appointed General Manager in the Middle East.

His prior roles include leadership positions at several properties, such as Hilton Salwa Beach Resort & Desert Falls Waterpark, The Ritz-Carlton Hotel in Doha, St. Regis, and Katara Hospitality in Doha, as well as Grand Hyatt Amman, and Four Seasons properties in Cairo, Beijing, Amman, Dubai, and Toronto.

Waleed Alsharian, Chief Executive Officer of Mabanee, said: "We are delighted to welcome Mr Saleh Bataineh to Waldorf Astoria Kuwait. His extensive experience and leadership in the luxury hospitality sector will undoubtedly be valuable assets as we continue to build on the hotel’s success.

“We would also like to thank Mr Kemal Sirtikirmizi for his valuable contributions, leadership, and dedication since the hotel’s launch in Kuwait.” – TradeArabia News Service