Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), engaged with key stakeholders, and company executives at a strategic meeting for potential collaborations to shape the future of Bahrain's aviation, and elevating the industry to new heights.  

The Stakeholders Town Hall meeting held recently at Mövenpick Hotel Bahrain, proved to be an engaging and insightful event that fostered openness and collaboration, a statement said.

BIA’s exceptional partners and staff were honoured at the event for their invaluable contributions to BIA’s Journey to Excellence, as part of BAC’s Tamayouz programme. 

BAC honoured Ministry of Interior’s Brigadier Abdulaziz AlDosari, Assistant Undersecretary for Exits, Search and Follow-Up, in recognition of the Nationality, Passport and Residence Affairs outstanding efforts in enhancing customer satisfaction and elevating airport service quality. 

This recognition was based on the Airport Service Quality Survey (ASQ) from Airport Committee International (ACI), solidifying Bahrain Airport's exceptional standards in these areas.

Additionally, the Ministry of Interior’s Nationality, Passport and Residence Affairs have been ranked as the third-best passport control service worldwide. 

Furthermore, the Ministry of Interior’s Airport Police were honoured for their exceptional performance, securing the tenth position of the “Best Airport Security Screening” Worldwide. 

Moreover, the Facility Management Department of BAC were also commended during the event for their exceptional dedication and expertise in the areas of passenger satisfaction and airport service quality. 

The Town Hall also featured a diverse range of presentations, providing valuable insights and updates on key areas of focus for BAC, such as State of the Airport Address delivered by BAC Chief Executive Officer, Mohamed Yousif AlBinfalah, Enhanced Internal and External Customer Experience, delivered by Chief Airport Operations, Ali Mohamed Rashid, Streamline Operations and Enhance Business Activities, delivered by Hesham Abdulla, Vice President Development, and BAC's commitment to sustainability by Acting Vice President - Facilities Management, Eyad Ismaeel. - TradeArabia News Service