Sri Lankan flag carrier named 'world's most punctual airline'
COLOMBO, October 7, 2018
National carrier SriLankan Airlines has been named the "World's Most Punctual Airline" by global flight data analysis company Flightstats, a statement released by the airline said.
SriLankan Airlines was selected under the key categories of "Global Airlines" and "Major Airlines", the data by Flightstats showed
According to an analysis by Flightstats, 91.37 per cent of SriLankan Airlines’ flights were recorded as being on time in September.
Flightstats analysed data of 41 carriers in the category of ‘Global Airlines’ across every continent - Europe, North America, Asia, the Middle East, and South America – including most of the world’s largest and most prestigious airlines.
In the ‘Global Airlines’ category, SriLankan’s punctuality was far ahead of the US-based carrier Delta Airlines, that was in second place with 86.74 per cent flights on time, while third place went to the Japanese airline ANA with 86.61 per cent on time.
In the ‘Major Airlines’ category, SriLankan was easily ahead of India’s IndiGo, that was in second place with 86.92 per cent of flights being on time, and ANA which was third.
SriLankan’s exceptional performance came on the heels of the airline having launched its dynamic new ‘Ready to Fly!’ programme at the beginning of September, to enhance its world-renowned customer service by providing increased punctuality levels of its flights around the world, the statement said.
"SriLankan’s consistently high level of on-time performance is the result of a structured process that monitors and coordinates the performance of all departments and individual staff members responsible for various aspects of its operations, the airline said.
"The degree of attention given for punctuality monitoring is infallibly high with zero tolerance for slips in the process," it added. - TradeArabia News Service