During this year’s Haj season, Anjum Hotel, a luxury hotel in Makkah, Saudi Arabia, welcomed over 50,000 pilgrims from 23 different nationalities.

The hotel staff ensured quick and smooth delivery of hotel’s five-star services even at peak times, reflecting hotel’s commitment to make their guests’ stay pleasant and enjoyable.

Ahmad Sabry, general manager of Anjum Hotel, said: “We planned months ahead to ensure a comfortable Haj season for our guests. All departments were well equipped and prepared with all necessary supplies at all times and in compliance with safety and hygiene requirements. To cope with the additional demand and ensure a calm and peaceful Haj experience for our guests, we liaised with the local authorities regarding adequate water and electricity supply and get some heads-up notification beforehand in case of any planned supply interruptions.”

“With the help of the Red Crescent, we had set up a centre for their operation within our hotel to respond to any medical emergencies 24 hours a day. We also increased the availability of medical care to be at par with the number of guests, with a doctor-on-call round-the-clock and direct contact with nearby hospitals and medical centres,” Sabry said.

The hotel property offers a total of 3,000 sq m of public areas, including lounges and restaurants, situated either in the lobby or mezzanine floors. The four restaurants and lounges, serving a wide variety of international and authentic cuisine prepared by a team of multinational chefs, can cater to 3,500 guests. Joud, all-day dining restaurant alone has a capacity of 1,500 pax even during busy Haj season. – TradeArabia News Service