Oman Air, the national airline of Oman, has announced the appointment of Saleem bin Amanullah bin Abdul Hussain as general manager customer services.

He will be based at the airline's headquarters in Muscat and spearhead Oman Air's drive for the highest quality in all direct customer contact.

Amanullah was appointed following a 23-year career in aviation, most recently as chief executive, cargo, for RAS-ENT, a Canadian firm based in Toronto.

Prior to this, he held positions with Gulf Air, including head of airports. In addition, he holds Airline Pilot and Flight Dispatch certification from AFDTC, Dallas, the US.

"I am delighted to be joining Oman Air and to be taking on such an important role at a time when the airline is attracting such widespread acclaim," Amanullah said.

"Effective customer services are a vital part of any successful organisation and this is especially the case for airlines.

"I look forward to bringing my extensive experience in the aviation sector, my commitment to delivering a seamless passenger experience and my dynamic approach to management to Oman Air and to playing a role in the airline's continued and growing success," he said.

"Having travelled the world and worked in so many different locations over the years, I am also looking forward to once again working in Oman," he added.

"We are pleased to be welcoming Saleem to the Oman Air team and to be benefitting from his knowledge and proactive approach," Oman Air's chief officer airport operations Don Hunter said.

"His long experience, both in the Gulf and beyond, together with his commitment to the highest standards of customer service, make him a great choice for Oman Air," he added. – TradeArabia News Service