Etihad Airways, the national airline of the UAE, has been voted “Best International Airline” at the recent Airports Company South Africa (ACSA) Feather Awards.

The award recognised Etihad Airways’ service at both Cape Town International Airport and OR Tambo International Airport over the last year.

The ACSA Feather Awards are based on the results of monthly passenger feedback surveys conducted throughout the year, evaluating airline service quality average, quality management system average and 15-minute on-time performance average.

“We are honoured to have received this recognition, particularly because this feedback has come directly from our guests,” said Maurice Phohleli, Etihad Airways’ country manager South Africa.

“To see that our guests recognize and appreciate the high-quality product and attentive service of Etihad Airways is a very gratifying moment. We wish to extend our thanks to all of our loyal guests for their kind support.” – TradeArabia News Service