Abu Dhabi Airports Company (Adac), wholly owned by the Abu Dhabi Government, recently held an event to honour the contribution to the overall airport experience made by partner organisations and company employees.

High rank officials from Department of Naturalization and Residency, Police Department Security Ports and Airports, Department of Finance and General Directorate of Abu Dhabi Police / Traffic Abu Dhabi received accolades at the Service Quality Recognition Ceremony at Emirates Palace.

The government bodies were deemed to have made an outstanding contribution to the award winning service quality and passenger experience at Abu Dhabi International Airport.

The airport won the prestigious airport service quality award from Airports Council International (ACI) for the Most Improved Airport in the Middle East in passenger satisfaction, followed by the Skytrax award for the World’s Most Improved Airport this year.

“The work they do every day in our airport forms a seamless bond with our airport services and helps us deliver the service excellence our passengers have come to expect; a standard of service that wins us multiple international awards,” said Khalifa Al Mazrouei, chairman of Adac.

General Obaid Al Hairy Al Kitbi, deputy chief commander Abu Dhabi Police, said: “We are indebted to our employees for contributing to the creation of a passenger experience second-to-none.”

Around 40 individuals from these government bodies also received special awards, acknowledging their personal contribution. – TradeArabia News Service