Honeywell, a global technology and manufacturing leader, has introduced Outcome Based Service, a new cloud-enabled building management service (BMS) aimed at making the region’s facilities greener, safer and more productive.

The service helps prioritise building maintenance activities where they can have the most impact on overall building performance, said a statement from the company.

Combining advanced automation and data analytics, Outcome Based Service enables Honeywell service engineers to assess and scrutinise building assets around the clock, promoting the identification of anomalies and misconfigurations earlier than traditional maintenance and helping save time and money, it said.

The new platform was introduced to customers and partners at an invitation-only event hosted in Dubai, UAE, earlier this month, titled “Connected Services and Security Integration Showcase”, it added.

According to Honeywell, smart buildings are the fundamental building blocks of a smart city, and the announcement of the service is the latest addition to Honeywell Building Solutions’ growing Connected Services portfolio.

The portfolio leverages the connectivity of buildings in the Middle East to improve how they operate and the experiences they offer for those who visit and work within them. In addition, the Connected Services portfolio — which draws from the collective power of IoT technologies, cloud applications and the deep domain experience of Honeywell’s service engineers — also includes the Honeywell Vector Occupant app for improving occupant experiences and Honeywell Pulse for Connected Buildings, an app that forges a real-time link between facility and engineering staff and their buildings to help boost productivity and performance.

By leveraging the Internet of Things (IoT), the cloud-based service will continue supporting the development of smarter buildings. Customers will be able to witness how this platform, combined with other connected service offerings, provides a highly effective solution for driving efficiency in the region. The service taps building connectivity and sensors with the goal of ensuring that building equipment is performing at its best. Results from early pilot deployments have shown it can help organisations cut energy spend while cutting reactive service calls.

Norm Gilsdorf, president for Honeywell’s Middle East, Russia, Turkey and Central Asia regions, said: “Building operators across the Middle East are under pressure to make facilities more green, safe and productive, all while reducing operating costs.”

“To achieve this, building and facility managers in the region are utilising IoT to their advantage. IoT is creating huge opportunities for operators by enabling valuable data analysis for more insightful and accurate decision making,” he said.

“It’s important that we continue to inform decision makers on the opportunities presented by IoT and how they can continue to develop smarter buildings through the use of cloud technology,” he added.

Philipose Jacob, regional general manager, Honeywell Building Solutions, said: “Data can provide valuable insights about building health if you have the right combination of technology and expertise to efficiently gather and analyse it.”

“With the service, our company makes the most of internet connectivity to essentially ‘listen’ to what a connected building has to say, providing actionable insights to improve performance. Instead of walking through a time-consuming checklist of items to review on a regular basis, we are focusing efforts appropriately to optimise efficiency and track performance in real time,” he said.

Outcome Based Service is the latest addition to Honeywell’s Connected Services portfolio of technologies that draw on Honeywell Building Solutions’ domain knowledge and experience and use building connectivity effectively to improve facility performance, including overall comfort and energy usage.

At the core of the latest offerings is Honeywell’s Internet of Things (IoT) platform Sentience, a platform that delivers robust and secure IoT and big data capabilities for all of Honeywell’s connected solutions, demonstrating Honeywell’s vision for its overarching software platform and eco-system.

Using diagnostic tools and Honeywell’s network of localised technicians, the service focuses on targeted interventions to help facilities more easily identify building problems and improvement opportunities that can drive energy savings along with operational and comfort improvements.

Outcome Based Service provides actionable insights in five key areas:
•Real-Time Analytics – Honeywell’s analytics platform analyses facility data in real time to find issues faster, improving performance and efficiency, and often decreasing maintenance time.

•Dynamic tasking – Instead of carrying out routine scheduled inspections, analytics can help prioritise maintenance to focus efforts on higher-impact activities that mitigate downtime risks and improve operational efficiencies.

•Performance dashboards and reports – Provides an easy-to-use, cloud-based interface to monitor building performance against an organisation’s key performance Indicators. The cloud data can be readily accessible for all levels within an organization, with specifiable access privileges.

•Lifecycle management – Offers an actionable roadmap with more predictable costs to keep applicable systems current and IT-compliant, and provides more efficient virus and patch update delivery.

•Continuous service improvement – Conducts systematic reviews to promote the prevention and eradication of problems, reducing the risk of critical incidents and downtime through root-cause analysis of reactive faults and establishing new analytics rules to more readily find future problems.

Since Outcome Based Service was first showcased during Honeywell’s user group in October 2016, the company has witnessed highly successful customer pilots of the solution across the Middle East, it stated. – TradeArabia News Service