Saudi-based King Faisal Specialist Hospital & Research Centre said it has selected healthcare IT companies Health Matrix and Datix for its optimizing patient safety project.

The duo will help the 1110-bed multi-facility, multi-entity tertiary care Saudi hospital to streamline processes and introduce a more efficient, integrated approach to incident, complaints and risk management.

Health Matrix, Datix’s local partner in the Middle East region is working with the hospital to implement a phased roll-out of the new technology. The entire system is scheduled to go live in February 2014 in Riyadh, followed just two months later at the hospital in Jeddah.
 
King Faisal hospital will benefit from a wide range of Datix functionality including the incident reporting, complaint handling, patient experience, hotspots, safety alerts and dashboards modules.

An increase in incident reporting, from 1,700 to 7,000 incidents annually since 2004 prompted the hospital to look for a unified and more sophisticated solution to replace the organization’s two existing systems for handling incidents and analysing data," stated Qasim Al Qasabi, the CEO of King Faisal Specialist Hospital & Research Centre.

Using Datix, the hospital will be able to capture all critical incidents, complaint and risk information in one place, helping it to improve the organization’s risk profile and so minimise the re-occurence of common events.

“The partnership with Health Matrix and Datix reaffirms our commitment and support to quality and patient safety,” he added.

The Saudi hospital also plans to link the new Datix solution with its clinical information and enterprise resources planning (ERP) systems and make it an integral part of the organisation’s existing clinical information system, SMS and IT infrastructure.
 
Datix CEO Jonathan Hazan said, "Our presence in the Middle East continues to grow and we are delighted to count a prestigious organization like King Faisal hospital as one of our customers. Working closely with Health Matrix, we look forward to delivering a totally unique platform that promotes a proactive approach to patient safety."

Health Matrix CEO Abdul Rahman Qasim said the successful outcome of the project will impact positively on the King Faisal Specialist Hospital & Research Centre brand, firmly establishing it yet again as one of the most pioneering healthcare institutions in the Kingdom and a recognized leader in the Middle East.-TradeArabia News Service