BinSina Pharmacy, one of the most recognised pharmacy chains in the UAE, has received the Dubai Service Excellence Scheme (DSES) Award.

The company received the honour for providing a high level of customer satisfaction. 

“Operating a huge network of stores and still being recognised in front of more than 1,300 other pharmacies for high levels of customer satisfaction is something that we are very proud of.  As the oldest pharmacy operator in the UAE, we believe a lot of our success is founded on customer loyalty garnered through the years.  As a result, we look forward to sharpening our customer service skills even more to secure trust from the younger generation of UAE residents,” said BinSina Pharmacy brand manager Ayman Hanbali.

BinSina operates more than 21 pharmacies throughout the UAE, including the largest in the country located in the Mall of the Emirates.

The company, which has been operating in the region for more than 40 years, works with more than 70 suppliers, serves more than 5,500 customers each day, stocks more than 16,000 different items at each BinSina outlet and dispenses more than 65 per cent of all of the insurance prescriptions for major insurance companies, he said. – TradeArabia News Service