Emirates National Oil Company (Enoc) has launched the first-of-its-kind retail site-in-charge training programme.

The initiative is part of Tatweer, the company’s national development programme, aimed at encouraging young nationals to undertake retail management career roles and advance in their career.

The training will cover the full spectrum of operational aspects involved in managing a retail site, including hands-on-job training, a statement from the company said.

A total of 10 Emirati nationals, mostly high school graduates, have enrolled for the 138-days intensive training programme.

This will prepare them to undertake all the roles that are traditionally expected of retail sites-in-charge including administrative, supervisory, leadership and safety aspects, the statement said.

Saeed Abdullah Khoory, CEO of Enoc, said: “The training programme has been carefully structured to cover all aspects of the site-in-charge responsibility, and will be a valuable knowledge asset for the participants. We will continue to introduce training programmes that help shape a fresh and continued cadre of young nationals ready to take up varied roles across our organisation.”

Among the various courses in the programme are an induction and orientation course, followed by tailored courses on customer service, computer skills, supervisory leadership, assertiveness skills, seven habits signature, fire fighting training, problem solving and decision making, first aid, financial fundamentals, and stock taking.

It will be led by experts from the company, and include practical sessions at the retail sites that will prepare the nationals to take up the site-in-charge role seamlessly, the statement said.

Enoc regularly undertakes regular training for its staff members, enabling them to keep up-to-date with the latest trends in the industry, it said. – TradeArabia News Service