More than 40 professional butlers have been recruited and are being trained by St. Regis Doha, in order to offer its customers a unique standard of service, when the hotel opens later this year.

The hotel will offer the highest level of service to all its guests, with focus on bespoke luxury, it said.

Guests staying at the hotel will be provided with their own butler for the whole duration of their stay. Any request made by the guest, whether it is a perfectly pressed suit or a last-minute gift for a loved one, will be tailored to match their specific requirements and tastes.

The hotel has recruited two new members- head butler, Mahjoub Kammoun, and executive assistant manager for rooms, Hanna Azzi, to its executive team to bring the butler service to life.

“The St. Regis butler service is one of the defining features of the hotel, and part of our promise to our guests that they will have a truly memorable stay. Each of our new butlers is currently undergoing months of extensive training so that they understand the history and performance expectations of the St. Regis butler service, and we believe that guests in Qatar will truly value this service,” said Kammoun.

St. Regis Butlers greet arriving guests to seamlessly check in and familiarise them with their room as well as the hotel’s facilities and ensure that any customised room preparations are made to the guest’s satisfaction.

As dedicated personal assistants, they manage and facilitate a virtually unlimited array of guest services, from assisting with business details and arranging reservations at restaurants and spas, to personal matters such as running errands.

Butlers are also trained in the art of packing and unpacking and so can take care of guest’s luggage at the start and end of their stay.

They will be available for guests around the clock, instantly accessible by page from the guest’s room or through the e-Butler service, which enables guests to send an email to their butler with their requests anytime, either from the hotel or even off-property.

The St. Regis butler service is one of the most visible representations of the hotel’s renowned level of service and attention to detail. In order to achieve this level of personal service, the butlers work closely with every department within St. Regis Doha.

“One of the unique experiences for our guests is that the main point of contact throughout their stay is their own butler, helping them with every request. In order to deliver this experience, we have a huge team behind the scenes ensuring that housekeeping, laundry and service levels are immaculate,” explained Azzi.

The exclusive butler service has been a treasured hallmark of the St. Regis experience for over one hundred years and is set to be one of the defining features of the hotel.

The hotel is investing significant time and energy into building the systems required to provide this truly unique level of service for every guest.

The hotel, which is a part of the Al Gassar Resort, will feature 336 guest rooms, including 70 suites, all with sea views.

In addition, the hotel will offer more than 4,000 sq m of meeting and conference space, over 100m of private beachfront, a selection of exciting restaurants and lounges, plus the Remède Spa with over 20 treatment rooms. 

Today, St. Regis hotels and resorts can be found across the globe, including New York, London, Singapore, Bali – and soon Qatar. – TradeArabia News Service