Dubai-based Community Development Authority (CDA) has joined the unified customer complaints’ portal on the Dubai Government eComplain website to strengthen communication with customers through accredited channels.

This initiative is part of CDA’s commitment to applying eGovernment policies and enhancing the level of services provided to customers, said a CDA statement.

Customers can reach the eComplain website through a link on CDA’s main website www.cda.gov.ae.

The move is in line with the requirements of 'Dubai Strategic Plan 2015' announced by Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President & Prime Minister and Ruler of Dubai, the CDA added.-TradeArabia News Service