As part of its efforts to maintain ongoing communication with clients and to address feedback on the services it provides, Dubai Trade, a Dubai World company, met senior officials from United Arab Shipping Company (UASC).

Mahmood Al Bastaki, director of Dubai Trade met Naif Al Khalidi, port operations director, United Arab Shipping Company at the company’s offices in Dubai.

They discussed services provided by Dubai Trade to facilitate the execution of online electronic transactions between DP World and UASC, which owns a fleet of more than 60 container vessels with a capacity to ship more than 310,000 typical 20-foot containers.

The meeting also discussed ways of developing and enhancing the work mechanism in order to address UASC’s needs better and to enhance the volume of specialised services that help to improve trade flow.

The meeting with UASC is a part of Dubai Trade’s ongoing customer communication programme that was started to enhance its relations with customers, identify their issues and offer solutions as part of its ongoing drive to offer quality services.

The program also aims to evaluate Dubai Trade’s services to customers and identify key areas which require further development.
“Our aim is to encourage the optimum use of online electronic services for carrying out transactions. This leads to considerably higher trade flow,” said Mahmood Al Bastaki.

Al Bastaki said that UASC is one of the key customers of Jebel Ali Port and Dubai Customs and with its significant presence in the region, is a frequent user of Dubai Trade services.

“Our meeting with the senior officials from the United Arab Shipping Company is part of our self-evaluation process intended to identify and cater to our clients’ specific requirements. The results of these meetings will have a positive impact on our future operations,” he added.

“Dubai Trade online electronic services facilitate our transactions with other companies and parties, in addition to saving us time and money,” stated Naif Al Khalidi.

The discussions focused on the online electronic services at DP World and Dubai Customs, and at warehouse and clearance facilities in the port and free zone, in addition to the ongoing development of Dubai Trade services.

United Arab Shipping Company was established in June 1976 in partnership among six Arab countries in the Arabian Gulf (Bahrain, Iraq, Kuwait, Qatar, Saudi Arabia, and the UAE). The company is headquartered in Kuwait.-TradeArabia News Service