Abu Dhabi’s Urban Planning Council (UPC) has launched six major online services, as part of its digital  transformation project, with a fresh new website.

This project is being rolled out in four phases and once complete, it will offer an entirely multichannel digital experience in accessing UPC’s tools, services and resources, according to UPC.

The UPC’s six e-services and impressive library of manuals and resources are now available on its revamped website, which serves as Phase One of the e-Services Transformation Project, said the council in its statement.

With a clean streamlined look and accessible digital services, the website will act as a ‘one-stop shop’ for developers, other government entities, students and Consultants, and pearl qualified professionals, saving them both time and effort, it stated.

Falah Al Ahbabi, the director general, UPC said: "In line with the Abu Dhabi Plan, today marks a huge milestone in our digital transformation, which will bring all of our services online."

"With a customer-centric approach, the e-services system will be available across various platforms to enhance user experience. The revamped website has a clean design and simple navigation, providing quick and easy access to our e-Services and a more comprehensive understanding of our standards and requirements," he noted.

One of the e-services in the initial roll-out are requests for Estidama training registration, which ensures stakeholders adhere to the UPC’s mandatory Pearl Rating System for the design, construction and operation of Complete Sustainable Communities.

The others are requests for enquiry meetings and PQP certificates, while developers can carry out various requests for Master Plan concept and detailed approvals, and Master Plan minor amendment approvals – all without having to visit the UPC office, he added.

To ensure the UPC continues to provide a seamless and efficient digital service, developers and stakeholders have been asked to try all the six e-services and give their feedback by August 8.

Alongside these digital processes, the UPC’s library of resources is also available, including its 11 manuals to help drive and support Abu Dhabi's urban development strategy on topics including Urban Street Design, Neighbourhood Planning and Community Facilities Planning Standards, said the UPC statement.

Phase TWo of the e-Transformation Project is scheduled for the third quarter and the mobile app will be launched by the end of the year, as part of the UAE Smart Government services.-TradeArabia News Service