United Development Company (UDC) has partnered with leading international polling and research company Gallup to conduct a second survey for residents and employees aimed at enabling the company to continue its five-star service to tenants and visitors.

The second survey, which was made available on May 15, will continue to be conducted until July 1. It comes after the implementation of the results of the inaugural survey carried out by Gallup in late 2011.

“The first survey for residents at The Pearl-Qatar saw several immediate changes, including enhancing communications channels, refocusing maintenance services to ensure a timely and efficient ‘right first time’ response and improving the call center facilities,” said Ebrahim Al-Sulaiti, CEO, United Development Company, master developers of The Pearl-Qatar (TPQ).

“This process of interaction with our residents is very important for us. The Pearl-Qatar recognises that being the most glamorous address in the Middle East is not just about producing the highest quality physical facilities and programmes; it is also about involving the new community and its resources to give residents and investors the best service.”

Gallup International has been one of the most respected and trusted polling companies in the world with a long track record of delivering accurate studies through polls, surveys and other research methodologies.

The Pearl-Qatar’s residents’ survey results will reportedly be made public end of August. – TradeArabia News Service