Oman Arab Bank, a leading bank in the Sultanate, has selected NCR Aptra Activate software to deliver next generation omni-channel banking experience to its customers.

The software from the leader in consumer transaction technologies will help the bank to migrate to its latest Consumer Experience Banking (CxBanking) software platform that integrates with banks current infrastructure and achieve levels of availability, security, and functionality, said a statement.

This multi-channel platform will allow the bank to easily and quickly introduce new software applications in the future, while ensuring that customers enjoy a consistent look and feel across banking channels in an advanced and secure environment, it said.

Amin Al Husseini, chief executive officer, OAB, said: “ATMs remain a cornerstone of OAB’s transformation strategy, and with the adoption of NCR Aptra Activate software we pave the way for enhanced customer experience and the ability to offer a whole new range of transactions, that is in line with our vision to be pioneers in introducing the latest electronic banking systems and services in the country.

“The unique ability of this software to integrate with our current and future infrastructure allows us the freedom to share common resources across channels and optimise costs.”

The NCR Aptra Activate is an advanced self-service ATM software application, designed for sophisticated multichannel banking enterprises.

It is an open solution that offers true integration of the self-service channel with banks current infrastructure to help achieve unmatched levels of availability, security, and functionality.

Habib Hanna, managing director, NCR for South Gulf and Pakistan, said: “Oman Arab Bank is known for being innovative and always striving to offer the best in technology and service. With NCR Aptra Activate software, the bank will now have a robust multi-channel platform that will enable future growth strategies and offer next-generation of consumer interactions.

“This will truly be a game changer for the bank, creating an inflection point in how consumers connect, interact and transact with OAB.” - TradeArabia News Service