UAE Exchange in association with Euronet and MBME, a leading supplier of kiosk-based payment systems, has launched MyBranch, a self-service electronic kiosk, which helps customers make their own remittance and bill payment transactions.

The kiosks have been installed at select branches of UAE Exchange, an official said in a statement.

Promoth Manghat, vice president, global operations, UAE Exchange, said: 'MyBranch, our new virtual counter, enables our customers to be independent and not wait in queues at the manned counters.”

“This self-service kiosk empowers them to walk in and conduct their transactions with utmost ease. It provides the same security to their transaction as they have always experienced at UAE Exchange counters.'

Gopakumar Bhargavan, chief marketing officer, UAE Exchange, said: 'MyBranch provides complete control to our customers. Totally user-friendly, MyBranch can be easily operated by anyone. The state-of-the-art technology used makes it completely secure, so customers can conduct their transactions in a hassle-free manner.”

“These virtual counters are installed in select branches across the UAE. Plans are on to make them available in all the branches and in the malls too, enhancing its accessibility to our customers,' he added.

Mohamed Mousa, managing director, Euronet Middle East, said: 'We are delighted to provide innovative cutting-edge technology and solutions to UAE Exchange clients to enhance their daily experience and provide them with a complete automated process within UAE Exchange branches and touch points.'

Dr Anas Barbouti, managing director, MBME, said: 'UAE Exchange has introduced added value to its customers, via the MyBranch kiosks, by saving them time when they conduct transactions.” – TradeArabia News Service