National Bank of Ras Al-Khaimah (Rakbank) has launched its mobile banking service, an alternative channel that provides customers with the opportunity of conducting banking transactions via their mobile phones.

Rakbank’s Mobile Banking is available on smart phones as well as conventional mobiles to ensure that all their customers can make use of this practical service, said a bank statement.

“Rakbank is proud to be one of the first banks in the UAE to offer mobile banking solutions,” said Graham Honeybill, general manager. "It is fully committed to providing customers with highly convenient, secure, and simple banking services," he noted.

"Even as we continue to expand our branch network across all emirates, Rakbank is constantly introducing new, alternate channels that can facilitate the customer’s banking experience, including online banking, rakbankdirect.ae, and Mobile Banking," he added.

Rakbank Mobile Banking is structured into two distinct services - Mobile Banking Application and Mobile Banking Service.

Both of these solutions enable customers to track their accounts, loans, and credit cards while enjoying a host of other services such as balance enquiries, utility payments and fund transfers.

In line with Rakbank's constant efforts to offer reliable and secure banking solutions, the Mobile Banking platform has been built keeping in mind the latest security protocols.

“Rakbank implements robust security features into the application to ensure that the customer’s confidential details are protected,” said Ian Hodges, head of personal banking.

“The bank ensures that the application does not store any sensitive information or transaction details on the phone to keep the Rakbank mobile banking experience secure and reliable,” Hodges added.-TradeArabia News Service