Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi, have appointed a new Director of Operations, signalling a significant step towards enhancing operational excellence.

Ellen Porrmann has an illustrious career spanning over two decades in the hospitality industry, and brings a wealth of experience and a proven track record of driving operational success.

Porrmann joins the team from Shangri-La The Shard, London, where she held the position of Director of Rooms, overseeing the entire Rooms Division department with exceptional leadership and strategic acumen.

During her tenure, she played a pivotal role in elevating guest experiences and ensuring operational efficiency at one of London's most iconic hotels.

Prior to her role at Shangri-La The Shard, Porrmann held key leadership positions at renowned hotels, where she demonstrated her ability to streamline operational processes, enhance guest satisfaction, and drive revenue growth.

With her extensive background in operations management and a passion for delivering unparalleled guest experiences, Porrmann is poised to lead Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi, to new heights of excellence, drawing from her rich experience gained from prestigious hotel chains including the Landmark Lancaster Hotel Group, SBE, Ennismore and Hilton, a statement said.

She has honed her skills and leadership abilities across various countries, including the United Kingdom, Australia, Qatar, and Germany. – TradeArabia News Service