Ahmad Bin Humaidan
Dubai gears up for transform to smart govt
Dubai, July 20, 2013
A dedicated team from Dubai Smart Government (DSG) is developing a set of unified guidelines and policies for transformation into a smart government to ensure the provision of easy to use smart services, a top official said.
Earlier, DSG met with senior representatives of government entities to discuss the formulation of a unified strategy for transformation into smart government. The attendees unanimously agreed that it was necessary to devise criteria and guidelines for smart services, provided that this task would be discharged by DSG.
“A dedicated team started to conduct research and study global experiences as required to develop five policies, guidelines and criteria for circulation to Dubai government entities with the aim of formulating a unified strategy for transformation into smart government, for use via smart phones within 24 months,” said Ahmad Bin Humaidan, director general of DSG.
He clarified that DSG would ensure that these documents will be aligned with the policies and guidelines issued by the UAE Federal Government.
These documents are important because they contain guidelines that enhance the smart government’s readiness, ensure the high-quality of the government services provided through smart platforms and use a unified reference for the smart phone services of the local entities, he said.
The documents are:
Smart Service Definition Document: A dedicated team will revise the existing Service Definition document to incorporate new definitions and terminology of mobile government services that allow mobile end-to-end service maturity and adoption to be tracked. This document will be used as the basis for defining and monitoring the progress of mobile services in Dubai Government.
Smart Services Implementation Planning Guidelines: This document will define a framework for government entities to utilize in prioritizing their mobile services and adapting and modifying services based on their own needs. DSG will include a simple high-level planning tool which will aid in deciding which aspects of the service will be mobilized and through what mechanism.
Smart Services Implementation Policy: This policy will define mobile reference architecture to be used by government entities while developing their mobile services such as mobile authentication, mobile payment and mobile data exchange.
Smart Services Mobile Secure Development Guidelines: These guidelines will allow Dubai government entities to incorporate certain security practices while developing their mobile services in order to ensure customers’ trust in, satisfaction and adoption of these services. This guideline will complement and supplement the formerly issued Dubai Government Information Security Regulation by addressing mobile services development security specific issues.
Smart Services Mobile User Interface and Experience Guidelines: This document will provide certain guidelines to enhance the quality of mobile services provided by Dubai Government. It intends to address various issues regarding usability, content, user experience, etc. for mobile services. DSG is planning to use these guidelines to conduct mobile services quality evaluations in due course. – TradeArabia News Service
More Government & Laws Stories
- Four blast suspects are remanded in Bahrain
- Bahrain to step up war on terror
- Norton Rose Fulbright moves London head to Dubai
- DSG ‘ready to implement Smart Dubai Strategy’
- Iraqi women protest new draft law
- Bahrain police 'face more danger in line of duty'
- Saudi names Brotherhood as terrorist group
- Qatar outraged over terror claims
- Bahrain PM condemns exploitation of children
- Qatar will not alter foreign policy: source
- Bahrain accuses Iran of fomenting trouble
- 'Put security before rights' in Bahrain: publisher
- 'Hizbollah trained Daih blast suspect'
- Key terror blast suspects named in Bahrain
- $2.6m Royal Fund for martyrs set up
- Bahrain to draw up new anti-terror laws
- GCC ROW: Qatar voices surprise over envoys pull out
- GCC tobacco tax rise ‘will fuel illicit trade’
- Saudi, UAE, Bahrain withdraw envoys from Qatar
- Bahrain explosion draws global condemnation
- GDN photographer hurt in blast is discharged
- Iran playing increasing role in Bahrain unrest
- Bahrain launches 6-point plan to fight terror
- Sisi gives sign he will run for president
- New Saudi clamp on energy drinks
- Health insurance must for Saudi visa
- Qatari doctor gets 7 years jail in UAE
- Family violence law articles approved in Bahrain
- Credit card thief jailed in Bahrain
- GDN photographer hurt in Bahrain explosion