Viva Bahrain, a top telecom operator, has collaborated with Avaya, a global leader in business communications software, to offer Unified Communications-as-a-Service (UCaaS) for businesses across the kingdom.

Viva Bahrain will host Avaya’s innovative Unified Communications, Video and Contact Center solutions and make them available to enterprises in a cloud services model, enabling organizations to purchase the capacity and services they require, as and when needed, without large upfront costs.

Viva Bahrain will be offering Unified Communications-as-a-Service (UCaaS), Video as a service (VaaS) and Call Center as a service (CCaaS).

This collaboration between Avaya and Viva Bahrain will help businesses deliver services to their customers faster at significantly reduced total cost of ownership (TCO) and with a better return on investment (ROI), a statement said.

Ulaiyan Al Wetaid, Viva CEO said: “Businesses in Bahrain are looking towards adopting ICT in their daily operations to boost their productivity, growth and drive transformation. At Viva, we recognize how this is an important enabler of innovation that embraces new technology to help new products, services and processes.”

“Therefore, through our collaboration with Avaya, Viva will be introducing first-of-its-kind unified communication solutions in the Mena region and Bahrain. With this, our business customers will be able to experience improved and streamlined access to their data through a consolidated process of IT systems and achieve their business outcomes, through high levels of services delivery,” he added.

Nidal Abou Ltaif, Avaya president, Asia Pacific, Middle East, Africa and  EU, said: “Avaya solutions, hosted by Viva Bahrain, will give businesses in Bahrain the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation."

"Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and Viva Bahrain bring to the market place," he added. – TradeArabia News Service