The information technology businesses in Saudi Arabia are set to generate revenues of around $4 billion in 2010 and retain the country’s status as the largest IT market in the Gulf, said an industry expert.

The local sector is further expected to maintain a strong growth rate of 10 per cent through 2013, said Ahmed Ashadawi, CEO and president of Al-Falak Electronic Equipment & Supplies Company.

As a leading provider of technology-based end-to-end solutions in the Middle East, Al Falak plans to sustain its leadership in the thriving Saudi IT market by expanding its product and service portfolio, reinforcing its position as a system integrator, and focusing on added value for customers, he noted.
 
Al-Falak’s planned activities for 2010 include building up its talent pool and maintaining the active participation of Saudi nationals who form over 55 per cent of its workforce. The company also intends to continue pioneering corporate social responsibility initiatives throughout the Kingdom.

'While the Saudi IT sector is the largest in the region, it is also a highly competitive market, so we need to sustain high levels of creativity, excellence, customer relations, and responsible community engagement if we want to keep our large share in it,' Ashadawi explained.

'Our ultimate commitment is to our customers, so our primary goal this year is to significantly enhance the quality, accessibility and diversity of our services,' he stated.

'Our customer-focused philosophy has been our main competitive edge so we intend to develop more value-added offerings similar to our e-Catalog online purchasing system and Business Computer Leasing services,' he added.

According to Ashadawi, the company’s other multidimensional growth and expansion plans for the coming 12 months are establishment of new strategic partnerships and the delivery of internal competency programs in key areas such as e-commerce.

Al-Falak has almost 30 years of experience and expertise working with some of the world’s most recognized information and communications technology companies, including SAS, HP, Oracle, and Microsoft.

Its consultancy and customized technology solutions range from systems integration and enterprise resource planning to data networking and electronic commerce.-TradeArabia News Service