UAE Exchange, a leading global payment solutions brand, has partnered with Cleartrip, a top online travel company in the Middle East, for a co-branded prepaid travel card offered by UAE Exchange.
The gocash Cleartrip co-branded ‘many currencies, one card’ card is powered by Mastercard, a leading technology company in the global payments industry.
UAE Exchange also announced the launch of a new feature-rich mobile app for gocash customers.
Travellers with the gocash Cleartrip card can enjoy greater value-added benefits like exclusive offers and discounts when booking through Cleartrip.ae website and mobile app, earn gocash Wacao Reward points as well as avail exchange rate lock facility on the card and free travel insurance from UAE Exchange.
As for the gocash app, customers can tap their way to enjoy the various gocash services while on the move and no longer depend on branch visits, calling customer care representatives, or finding a computer to access their card and the different currency holders or wallets.
User-friendly in nature, the app will facilitate quick exchange rate calculations, moving currencies from one wallet to another, creating or deleting of currency wallets, changing priority of currency usage, service requests, activation and deactivation of online transactions, notifications on special offers, seamless registration, etc. Available in both iOS and Android, customers of UAE Exchange too can sign up for the gocash app by registering with their Emirates ID.
Promoth Manghat, chief executive officer of UAE Exchange Group, said: “Our association with Mastercard and Cleartrip has always meant the onset of innovative solutions to enhance customer experience. We attempt to deliver exceptional convenience and value to customers, creating memorable experiences.”
“With the gocash Cleartrip card, we believe travellers can enjoy greater convenience, security and other benefits. Our earlier gocash initiative, the contactless payment via wearable devices, introduced this year, provided customers with a quick and convenient mode of payment.
“Our digital ambitions found an impetus through the gocash mobile app, where customers can be in control of spends, manage money across currency wallets in the app and perform several other activities independently. We are delighted at the launch of the two new offerings, which not only reinforce our commitment to going cashless but also bring convenience and rewards to customers every time they use gocash,” added Manghat.
“Our relationship with UAE Exchange dates back to the time when we launched the first Smart Pay Payroll card in the UAE in 2008. UAE Exchange, in fact, is the first exchange house in the world to receive the Mastercard Principal Membership. The core strategy of both the organisations has always revolved around providing customers with seamless solutions, which is why we believe that this co-branded card will truly augment the travel experience. We also believe that the gocash card will enable people to move from transacting in physical cash and embrace a digital approach to payments,” said Girish Nanda, general manager, UAE, Mastercard.
“The demand for travel-focused prepaid cards has been on the rise in the UAE as well as the wider region, owing to a number of factors such as lower risk of frauds, greater control on spending, increased flexibility and cost-effectiveness. The launch of the gocash Cleartrip card comes as part of our commitment to catering to the need for this increasingly popular payment solution while making travel journeys for our users even more convenient, and extending this level of ease beyond just booking flights and hotels,” said Sameer Bagul, EVP and managing director - Middle East, Cleartrip. - TradeArabia News Service
Travel, Tourism & Hospitality
UAE Exchange, Cleartrip launch pre-paid travel card
Travel, Tourism & Hospitality
Dubai Airports trains 45,000 staff in autism-inclusive practices
Dubai Airports has expanded its autism-inclusive training programme, equipping 45,000 employees - across the wider airport community, including partners and stakeholders - to better assist autistic and sensory-sensitive travellers navigating Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC), reported WAM.
The initiative aligns with Dubai's broader ambition of becoming a Certified Autism Destination (CAD).
DXB is the world's first international airport to earn the Certified Autism Centre (CAC) designation, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) and is also Autism-Certified by the Dubai Autism Centre (DAC).
The expanded training programme is part of Dubai Airports' wider strategy to ensure a supportive airport experience for guests with specific needs.
Majed Al Joker, Chief Operating Officer at Dubai Airports, said, "True inclusion starts with people. By investing and increasing specialist training by 36 percent year-on-year, we are embedding a culture of understanding and proactive support across our airports."
He added that DXB and DWC are more than airports – they are Dubai's gateway to the world, shaping the first and last impressions of the city for millions of residents and visitors. "With this comes a responsibility: to ensure that every guest, regardless of their individual needs, feels supported and included."
The comprehensive, IBCCES-accredited training has been rolled out across the two airports. Frontline teams from Dubai Airports and key partners including Dubai Police, the General Directorate of Identity and Foreigners Affairs, Dubai Customs, dnata, Dubai Duty Free, Dubai Corporation for Ambulance Services, and Dubai Taxi Company, Emirates, flydubai, in addition to other airlines and concessionaires operating from DXB have integrated the training into their operations, to create a consistent, supportive environment throughout the travel experience.
Employees are taught sensory awareness, effective communication, and techniques to reduce anxiety to enable them to better support and connect with neurodiverse individuals.
Trained Dubai Airports' Guest Experience Ambassadors, identifiable by Sunflower pins, are positioned at key touchpoints throughout DXB and DWC to provide specialised assistance and informed support to autistic guests and their families.
Throughout Autism Acceptance Month, DXB's Smart Gates, operated by the General Directorate of Identity and Foreign Affairs (GDIFA), are illuminated in blue in solidarity with the autism community. Sunflowers, an international marque for hidden disabilities, are also displayed across DXB terminals to promote awareness.
Dubai Airport's services include the DXB Travel Planner, an online visual guide that helps guests and families prepare for their journey in advance, and the Sunflower Lanyard, a discreet identifier for hidden disabilities that provides access to priority lanes and an autism-friendly route through check-in, passport control, security checkpoints, and boarding.
Other key offerings include complimentary two-hour parking, dedicated taxis, and wheelchair services, along with the Assisted Travel Lounge in Terminal 2, a quiet, sensory-friendly space – all part of DXB's commitment to making travel accessible to everyone.
Travel, Tourism & Hospitality
Mazagan Beach Morocco's first EarthCheck Gold certified resort
Mazagan Beach & Golf Resort has reached a landmark achievement in its sustainability journey by earning the EarthCheck Gold Certification—becoming the first tourism establishment in Morocco to receive this globally recognized honor.
This advancement follows four consecutive years of EarthCheck Silver status and reflects the resort’s steadfast commitment to environmental stewardship and leadership in sustainable tourism practices.
Commenting on the achievement, Jacques Claudel, General Manager of Mazagan Beach & Golf Resort, stated: “Receiving the EarthCheck Gold certification is a defining milestone that reflects years of dedicated effort and strategic investment in building a forward-thinking model of sustainable hospitality. This global recognition underscores our position as a leader in responsible environmental practices across Morocco and the broader region. Sustainability is fully integrated into our operations—spanning resource efficiency, environmental performance, and community engagement. We are committed to delivering a luxury experience that is both refined and responsible, aligning with the highest standards of environmental and social integrity.”
The EarthCheck Gold Certification stands as a testament to Mazagan’s strategic environmental vision, proactive sustainability policies, and ongoing innovation in responsible hospitality.
Since 2009, the resort has operated a state-of-the-art wastewater treatment facility that enables the reuse of treated water for irrigating gardens, golf courses, and football fields—drastically reducing reliance on potable water.
This system is reinforced by the use of drip irrigation and a smart, automated network that ensures precise water distribution across the golf course, enhancing efficiency and minimizing waste.
Mazagan has made significant strides in sustainable waste management. Organic waste generated on-site is transformed into natural compost used to maintain the resort’s extensive green areas. This initiative is supported by a comprehensive waste sorting system designed to optimize resource efficiency and reinforce the resort’s environmental responsibility. In line with global efforts to reduce plastic pollution, Mazagan is gradually eliminating single-use plastics and adopted eco-friendly alternatives that contribute to a more circular and sustainable economy. The resort’s environmental approach is further reflected in its energy strategy. Energy-efficient LED lighting has been deployed throughout the property, and studies are underway to integrate renewable energy sources into the resort’s operational infrastructure.
Mazagan’s sustainability efforts extend beyond environmental performance to include social responsibility and inclusive development. The Mazagan Academy provides local youth who have left formal education with access to professional training in hospitality, equipping them with certified qualifications and pathways to long-term & stable employment. Ongoing staff training ensures that sustainability is embedded in daily practices across all departments, making it a core institutional value rather than a standalone initiative.
Mazagan’s commitment to sustainability is equally evident in its support for the local economy. By prioritizing regional products and shortening supply chains—particularly in food sourcing—the resort fosters meaningful partnerships with local producers and artisans. This approach reinforces a holistic sustainability model that encompasses environmental, social, and economic dimensions.
Claudel added: “This achievement reflects the dedication of our team and the strong alignment between our sustainability vision and our guests’ implication. It strengthens our resolve to advance toward EarthCheck PLATINUM certification and to remain a catalyst for innovation in responsible tourism. We believe the future of hospitality depends on its ability to deliver lasting value—for the environment and for society—and we take pride in being at the forefront of this transformation.” -TradeArabia News Service
