Four Seasons Resort Marrakech said it is ready to welcoming guests with the reopening on October 1, with the health and safety of guests, residents and employees remaining the top priority.
Four Seasons is introducing Lead With Care, an enhanced global health and safety program that is being implemented at Four Seasons properties worldwide. Combining public health expertise with access to leading technologies and tools, Lead With Care establishes clear procedures that educate and empower employees to take care of guests and each other.
“While the Four Seasons experience may look different, it will feel the same. Our dedicated people are committed to delivering the same intuitive service and personalised care for which we are known and trusted for the world over,” explained General Manager Thomas Krooswijk.
A key part of this service experience will continue to be the Four Seasons App and Chat. As one of the only industry platforms powered by employees on property, not chatbots, this award-winning service will further allow guests to control how they engage with employees.
While face-to-face interactions may be more limited, Four Seasons guests will remain as connected as ever. With the App and Chat, guests will have direct access to property teams in 100+ different languages. From the comfort of their own device, the App provides a contactless experience that does not compromise Four Seasons genuine care and signature service.
This reopening arrives just in time to enjoy the cooler Moroccan temperatures with plenty of sunshine. At the Resort, guests can treat themselves with the new seasonal creations of Executive Chef Thierry Papillier at the alfresco restaurant Azzera, enjoy a refreshing cocktail on the terrace of Inara, or travel around Italy for dinner at the iconic Quattro restaurant. Patrons staying at the property can also enjoy in-room dining in the comfort of their room and order in using the FS App.
Upon reopening, facilities such as the Fitness Center and the Spa will operate with adjusted hours and new procedures in place to comply with Lead With Care. Meetings and events offerings have similarly been updated, elevating social and corporate events to a new definition of ultimate care.
To celebrate the re-opening of the Resort, the team has created unique experiences for hotel guests and the local community, such as:
An invitation to spend the day relaxing by the pool and with comfortable access to a private room for MAD 1,500 ($160) (up to 2 adults and 2 children).
Pool Pass Offer
An easy getaway to escape the daily routine, MAD 650 per person. Enjoy the treat of a pool day and the menu crafted by Executive Chef Thierry Papillier at the outdoor Azzera restaurant.
Moroccan Resident Offer
Bring the family closer, reconnect with loved ones or simply take time for oneself with a relaxing stay at Four Seasons Resort Marrakech. With its dedicated teams, Four Seasons Resort Marrakech promises guests a beautiful stay in the heart of the Red City with exclusive services and personalised experiences.- TradeArabia News Service