Premium customer solutions provider, Silah Gulf has participated as Silver Sponsor for the Virtual Bahrain 2020 Online Conference & Exhibition.
The event was organised by WorkSmart for Events Management and the Bahrain Technology Companies Society (BTECH).
Silah Gulf showcased the customer experience solutions it provides as technical and advisory partner to 26 governmental and private entities. It also highlighted its future plans to deploy cutting edge customer experience technologies, including chatbots, omni-channel platforms, and artificial intelligence solutions aimed at improving quality and customer satisfaction.
Silah Gulf CEO Feras Ahmed said: “Our sponsorship of Virtual Bahrain 2020 reflected the company's commitment to keeping pace with the rapidly developing business world, particularly during the current circumstances. It also demonstrated our eagerness to support #TeamBahrain by providing advanced services through the latest technologies and systems.
“This event was an ideal opportunity for Silah Gulf to develop new business partnerships and cement our position as a reliable partner in local and regional markets. Our vision is to support sustainable economic growth and strengthen our levels of quality, productivity, and innovation,” Ahmed added.
Silah Gulf is one of the most successful initiatives to result from the objectives of Bahrain’s 2030 Economic Vision, and the eGovernment programme’s strategy. This year, the company celebrated its 10th anniversary.
Since its launch, Silah Gulf has helped train and qualify approximately 2,500 people, enabling them to engage with the kingdom’s labour market more effectively. The company employs 750 people, 83% of whom are Bahraini.-- Tradearabia News Service