Tawal, the leading ICT infrastructure Saudi company, said it has completed its preparations for Hajj Season, to enable its clients to enhance their technical capabilities and serve the pilgrims, in cooperation with Hajj official committees.
Within its Hajj season preparations plan, Tawal had built 24 new sites to boost network coverage, and upgraded around 900 existing sites to fulfil the operators’ technical needs, besides implementing comprehensive preventive maintenance for more than 1,000 sites by carrying out the necessary technical tests to ensure the operational readiness.
In addition to that, around 400 sites were equipped with new generators and backup batteries to ensure network continuity in case of emergencies. These services are provided within an integrated bundle of services to enhance the telecommunication infrastructure.
Tawal owns more than 15,000 telecommunications towers in the kingdom, including over 1,000 towers dedicated to enable the telecommunication service providers to offer their services to the pilgrims with high efficiency.
Tawal has also allocated more than 120 engineers and technicians to work round the clock.
Its field teams are fully immune, to comply with the health restrictions, and are also equipped with additional gear and spare devices to ensure a rapid intervention in emergencies or outages, said its top official.
"We are honoured to work with our partners in this Hajj season. Tawal strives to provide a remarkable experience to our clients, in line with the Kingdom’s aspirations to serve the pilgrims," remaarked its COO Engineer Saeed AlShehri.
"Our efforts focused on enabling our partners, from the telecom sector, to provide the best services to pilgrims, strengthening the ICT infrastructure, equipping Tower Operations Centers to monitor the operations, in addition to assigning field teams to resolve any technical issues,” he added.-TradeArabia News Service