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BIA receives top Skytrax rating
BIA and The Pearl Lounge receive Skytrax rating third time in a row
MUHARRAQ, January 23, 2024
Bahrain International Airport and the Pearl Lounge have been accredited with the prestigious 5-star rating by Skytrax, the world's top airport and airline rating body, for the third year in a row in recognition of the high standards of its facilities and services.
This was announced by Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA).
Skytrax announced the ranking after a detailed Audit at BIA, based on their criteria including direct services for departures, arrivals, diverted flights, airport facilities and customer services, security, immigration, and retail, as well as food and beverage facilities.
This ranking, BAC said, highlights its commitment to providing exceptional services and facilities to passengers and stakeholders at Bahrain International Airport, further solidifying its position among the world's elite airports.
Chairman of the Board of Directors of Gulf Air Group, Zayed R Alzayani, said: “Receiving this prestigious rating for the third consecutive year reflects the unwavering dedication to excellence and reinforces BIA’s position as a global leader in providing world-class aviation facilities and services. We will continue to raise the bar in the aviation industry and set new standards of excellence.”
This recognition further highlights the consistent efforts of Gulf Air Group (GFG) and its subsidiaries to provide an exceptional passenger experience with the highest global standards throughout every touchpoint of the travel journey, a statement said.
BAC Chief Executive Officer Mohamed Yousif Al Binfalah said: "I would like to extend my heartfelt appreciation and gratitude to each member of the BIA team for their relentless commitment to delivering exceptional service and ensuring smooth operations at every stage of the passenger journey.
“This prestigious recognition for the terminal and the Pearl Lounge would not have been possible without their dedication and hard work. This recognition by Skytrax continues to be a great motivator to every member of the airport community.”
Skytrax CEO Edward Plaisted, said: "It is a fabulous achievement for Bahrain International Airport to be awarded with this highest 5-Star Airport Rating. This accolade recognizes the high standards of facilities and staff service being provided to customers at Bahrain International Airport. In addition to an excellent range of facilities and a very pleasant terminal ambience, the terminal layout makes this a very customer-friendly airport."
In addition to this latest recognition, Bahrain International Airport has received several prestigious accolades in recent years.
These include Level 1 accreditation in the ACI Accessibility Enhancement Accreditation program, World’s Best New Airport by Skytrax, World’s Best Airport for Baggage Delivery and the Best Airport Staff in Middle East at the World Airport Awards, the World’s Best New Airport at the Skytrax 2022 World Airport Awards amongst others.
BIA is also part of the Skytrax world Airport Awards voting campaign which provides an opportunity for passengers to share their experiences and contribute to the assessment of airport service quality. – TradeArabia News Service