Tuesday 11 August 2020

Air Astana receives Apex five-star rating

KAZAKHSTAN, September 12, 2019

The Airline Passenger Experience Association (Apex) recently awarded Air Astana a five-star rating in the Major Airlines category for the second year in a row at an award ceremony in Los Angeles.

The rating was based on passengers’ online reviews from July 1, 2018, to June 30, 2019. More than a million flights were covered among 600 airlines in the world. Passengers evaluated carriers according to five parameters: seat comfort, on-board service, food and drinks, entertainment system and Wi-Fi service. Just over 20 global airlines, 13 major and two regional airlines reached five-star status as determined by their passenger ratings.

The Apex Award is the European rating agency, which evaluates the level of passenger service worldwide. The rating is considered one of the most prestigious and reputable in the airline industry. - TradeArabia News Service


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