Dubai Electricity and Water Authority (Dewa) has signed a memorandum of understanding (MoU) with SAP to improve its services to the highest levels of availability, reliability and efficiency, said a statement.

The MoU was recently signed at the Dubai International Government Achievements Exhibition (DIGAE) 2016, by Saeed Mohammed Al Tayer, managing director and chief executive of Dewa, and Steve Tzikakis, senior vice president and general manager for South Europe, Middle East and Africa at SAP.

The MoU enhances cooperation in innovation, the infrastructure for smart meters, electric vehicle charging stations, the Internet of Things (IoT), smart home applications, and Big Data analysis. The two sides will also exchange knowledge and expertise, the statement added.

“The MoU translates the strategic partnership between DEWA and SAP, and underlines DEWA’s commitment to cooperating with local and international organisations to adopt best practices in government work. The MoU also enhances DEWA’s role in supporting sustainable development, which contributes to improving our services and achieving the happiness of our stakeholders,” explained Al Tayer.

"The MoU with SAP supports our efforts to achieve the Smart Dubai initiative to make Dubai the smartest city in the world. It will accelerate the implementation of our three smart initiatives: Shams Dubai, Smart Applications and Meters, and the Green Charger, to effectively contribute to the sustainable development of Dubai, and deliver innovative services to our customers by providing smart, real-time, and seamless services, anytime, anywhere, to make society happier," he added.

“Together with Dewa, SAP has the opportunity to influence and shape the future of Dubai and the United Arab Emirates,” said Tzikakis.

DEWA is the first organisation in the Middle East to apply the SAP system for risk management and adopt ISO 31000-certified global best practices and the best integrated management systems in enterprise risk management.

Last year, DEWA started implementing SAP Governance, Risk, and Compliance (SAP GRC 10.1-HANA) system, which is part of its strategy to use the latest technologies and solutions in its operations. – TradeArabia News Service