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RTA reactivates mobile customers’ happiness centres

DUBAI, May 3, 2020

Dubai’s Roads and Transport Authority (RTA) has announced the relaunch of the mobile customers' happiness centre, adding another channel for delivering services to customers, especially senior citizens and people of determination. 
 
The mobile service channel is expected to boost customers satisfaction and happiness rating, said a statement from RTA. It is being offered through WhatsApp, it stated.
 
The centre delivers six key services related to vehicles namely: registration, renewal of registration of a vehicle that needs testing, ownership certificate, ownership transfer certificate, export, and transfer, according to RTA.
 
Up to now, 220 clients in 51 areas across Dubai have benefited from the service, it added.-TradeArabia News Service



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