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Dubai RTA stops taking cash payments

Dubai, August 3, 2013

Dubai’s RTA Licensing Agency has announced that it would not accept cash payments or vehicle registration renewals from companies at any RTA’s centres as of August 1.

Also, companies will not be able to apply at an RTA centre for a No Objection Certificate (NOC) to renew their Trade License. This step is part of a series of policies that change how companies transact at RTA’s centres aiming to make the services provided to them as streamlined and as transparent as possible.

“These policies are supported by a new payment mode called e-wallet. This is a free debit service within RTA that was designed for companies. The company sets up their account and loads money into the account that is used to pay for Licensing Agency services, which are vehicle and driver services,” said Ahmed Bahrozian CEO of  RTA’s Licensing Agency.

“The service is fraud resistant and allows fund transfer at the time of the transaction. The eWallet payment mode can be used for Online payments as well as payments at RTA centres and at RTA partner sites.

“The RTA also has a wide range of services available through its Internet service. Companies can renew vehicle registrations and most other transactions from their office in minutes. In most cases there is no need to visit an RTA office. The Internet service also allows a company to apply for a No Objection for a Trade License Renewal and pay with a credit card or e-wallet,” said Bahrozian.

“The no cash policy and the no vehicle registration renewal policy will first apply to companies with more than 500 vehicles from 1 August 2013. However these policies will apply to all companies before the end of 2013,” he added.

What this means to private individuals is less corporate clients in RTA centres that will improve customer service and reduce waiting times for private individuals.

Bahrozian said, these policies are good for companies and private individuals.

There is no need for companies to be in RTA centres, overcrowding the centres and slowing service delivery for others, when they can do all their transactions from their office. The introduction of the e-wallet means companies are now not reliant on cash or credit cards to make payments to the Agency.

The Agency recently introduced these policies at a rental industry briefing that many of Dubai’s leading companies did not attend. It is disappointing that some of the industry’s leading companies do not attend these briefings to be aware of changing policies that will impact their businesses, Bahrozian said. – TradeArabia News Service




Tags: Dubai | RTA |

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