Monday 28 July 2014

Lexus tops customer satisfaction index

Manama, March 21, 2012

Lexus ranked highest in customer satisfaction among luxury brands in the J D Power and Associates 2012 Customer Service Index (CSI) Study for the fourth consecutive year.

Lexus achieved an overall CSI score of 861 on a 1,000-point scale, 15 points above the segment average and the highest numerical score in the study, regardless of segment. – TradeArabia News Service

Tags: J D Power | index | Customer satisfaction | Lexus | Luxury brands |

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