Dubai Electricity and Water Authority (Dewa) won 10 gold and silver awards at the 13th annual International Business Awards, also known as the Stevie Awards.

The winning organisations will be honoured during a special ceremony in Rome, Italy, on October 21.

Winning 10 awards at this prestigious international award is a reflection of Dewa’s excellence and efforts towards providing smart services, and achieving the happiness of all stakeholders, in line with its vision to become a sustainable innovative world-class utility, the company said.

Dewa’s Customer Happiness division won three golden awards in the Best Customer Service category. Abdullah Al Hajri, executive vice president of Customer Happiness at Dewa, won the gold award for Best Customer Service Executive.

Dewa’s innovation team in the Customer Happiness division won the golden award in the Best Customer Service Team category. Dewa’s Innovation and the Future Division won three silver awards in the Best Information Technology Management, Smart Applications, and Websites categories. Dewa’s Marketing and Corporate Communications Division won two silver awards in the Best Communication Management category, and the Best Campaign category for the Conservation Award.

“Winning these awards reflects the strong cooperation between Dewa’s different departments and divisions. Team work is one of the main corporate values in Dewa's strategy. We would like to thank and congratulate all winning teams, and Dewa’s staff for all they do to promote Dewa's performance and achievements, which contribute to maintaining its global position as one of the most distinguished global organisations,” said Saeed Mohammed Al Tayer, managing director and CEO of Dewa. – TradeArabia News Service