IFS, the global enterprise applications company, will highlight its flagship IFS Field Service Management (FSM) solution at the upcoming Telecoms World Middle East 2019 in Dubai, UAE.

The event takes place on September 24 and 25vat the Conrad Hotel.

As one of the key speakers at Telecoms World Middle East 2019, Marne Martin, president at IFS Service Management Business Unit and CEO of WorkWave, will be guiding customers in their digital journeys through her presentation titled ‘Adaptation. Adoption. Agility: Starting on the path to Digital Transformation success’ on the first day of the event.

Martin will address the challenges faced by the field service industry and share insights on how IFS is helping businesses overcome these challenges. She will also shed light on how businesses within the industry can gain a competitive edge with real time strategic and operational decisions through the company’s solutions.

“Our FSM software is a best-in-class solution that assists telco businesses to reduce costs and increase operational efficiencies through its end-to-end service capabilities,” said Mehmood Khan, managing director and vice president – Middle East and South Asia, IFS, a gold sponsor of Telecoms World Middle East 2019.

“Designed specifically for industries such as telecoms, the solution enables organizations to resourcefully manage, schedule and plan requirements for its field service workforce. Telecoms World Middle East is a perfect platform to showcase our innovative FSM solution to a niche audience of service providers and customers and share our global and regional success stories of helping businesses through their digital transformation journeys.”

“IFS offers a comprehensive and connected service management solution, enabling telcos to offer exceptional services to customers always. IFS FSM also allows the providers to ensure fast response times and real-time reactivity,” Khan added. – TradeArabia News Service