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Microsoft renews Accenture services contract

DUBAI, December 19, 2016

Microsoft has awarded Accenture, a global professional services company, a seven-year contract extension to provide finance and accounting (F&A) and procurement business process services.

Accenture, extending services through 2025, will leverage artificial intelligence, automation and analytics capabilities to deliver better business insights and help Microsoft increase productivity and efficiency, said a statement from the company.

Under the new contract, Accenture will continue to provide Microsoft with procurement, accounts payable, financial and accounting services for its more than 120 subsidiaries worldwide, it said.
 
The original contract was awarded in 2007, when Microsoft began to standardise its finance, accounting and procurement processes globally for an initiative called OneFinance, it added.

Accenture will leverage artificial intelligence technologies to interpret supplier inquiries and execute follow-up processes automatically, which is designed to improve customer service by accelerating response times and increasing accuracy.

Moreover, Accenture will also apply advanced predictive and prescriptive analytics to provide data-driven insights, further improving the effectiveness of compliance activities and increasing the accuracy of global cash forecasting.

Grace Lao, general manager for Microsoft Finance Operations, said: “Our longstanding collaboration with Accenture has enabled us, through our OneFinance initiative, to standardise our finance and accounting processes across 120 countries, improving compliance and control across our operations and reducing related costs by 30 per cent.”

“Building on the past nine years, we look forward to continuing to innovate and drive new transformation projects together with Accenture designed to reinvent our company’s productivity and business processes,” he added.

Sean McNamara, managing director for communications, media and technology business, Accenture, said: “Our relationship with Microsoft is one of the industry’s great examples of what two organisations can achieve in a long-term, sustained collaboration that’s focused on driving business outcomes.”

“The intelligent automation and analytics capabilities that underpin our finance, accounting and procurement business process services can enable Microsoft to further automate processes and get business insights faster, paving the way for future growth,” he added. – TradeArabia News Service




Tags: | Microsoft | contract | services | Accenture |

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