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Ali ... pursuit for excellence

Smartworld wins Cisco Gold certification

DUBAI, July 20, 2015

Smartworld, a joint venture between Etisalat and Dubai World Central, announced today it has achieved Cisco Gold Certification after meeting rigorous standards set forth by Cisco in networking competency, service, support, and customer satisfaction.

“Cisco’s  widely respected  Gold Certification demonstrates Smartworld’s relentless pursuit for excellence and commitment to deliver optimal technology solutions for our clients in today’s challenging and dynamic business environment,” said Abdulqader Obaid Ali, chief executive officer, Smartworld.

“Smartworld is proud of complying with the best practices in IT service management and ensuring customer satisfaction through complete adherence to schedules, budgets and quality standards.”

Rabih Dabboussi, managing director for Cisco UAE, said: “I commend Smartworld on the Gold Certification as it will further strengthen our already existing strategic partnership with new capabilities that Smartworld can add to the marketplace

“Our focus is to continue to build and enable a robust partner ecosystem in the UAE to boldly lead customers to their next phase of business productivity and growth. Together with partners like Smartworld, we aim to lead the next wave of market transitions, while helping to build sustainable, profitable, and differentiated partner business models for the new IoE era.  I believe that this certification is a positive way forward for both our companies.”

The Cisco Channel Partner Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.

“Smartworld brings a unique value proposition to the Cisco UAE Channel landscape and achieving Gold status highlights their commitment to the partnership, we look forward to jointly driving sustainable growth and customer excellence in the future,” said Bader Hamdan, strategic partner manager, Cisco UAE.

As a Cisco Gold Certified Partner, Smartworld has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specializations in the enterprise networks architecture, security architecture, collaboration architecture, and data center architecture.

Cisco Gold Certification provides Smartworld with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco. – TradeArabia News Service




Tags: Etisalat | Cisco | Smartworld | Gold certification |

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